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• Feb 25, 2019
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Contact Page, no doubt, is one of the most important parts in any hotel website. However, it seems basic; but most of the customers hit this page to connect with the hotel representative. Through this page, a customer can easily contact either by sending a request, making a phone call or drafting a mail. However, this most significant page is neglected by the numerous hoteliers. They usually do more focus on in making the sections like ‘About us’, ‘Home’, ‘Amenities’, or ‘Rooms’. Numerous represent this section with a dull, boring and simple design. Isn’t it?

If you want to turn lookers into bookers, then you should invest your efforts on ‘Contact us’ too just like other pages. Here are some sure shot ways to design a mind-blowing contact page that can land new customers.

Use Short & Simple Form

You should always use short and simple form along with CAPTCHA feature that potential customers can easily fill to contact the representatives. Your page should also have the full details of physical address so that anyone can personally visit their place. Besides, you can also include check-in and check-out timings.

Design Matters

You might have checked out lots of contact us pages and most of them have a boring and dull design while some catch your attention at one go. To make an attractive page, it is better to hire a professional who can help you spice up your page. Try to change colors of the fields that match your website perfectly.

Include A Map

For a hotelier, it is essential to integrate his contact us page with Google Map so that your guests can easily find you. You can make it simple or featured with interactive Google Map.

In above example, you get driving directions which are displayed on the top of left-hand side. Below image is the perfect example of a simple Google Map.

Make it Bigger

If you want to grab the customers’ attention, then one of the best ways is to make it a little bit larger than usual. It would be a surprising one for them and numerous find it easy to fill. The best example is given below:-

Add Subscription Form to Join Newsletter

A newsletter subscription form on contact us page will help you inspire the visitors to join your newsletters. However, it should be less customized to make the sign-up process easier. You can connect it to either Google Drive or MailChimp.

Make Sure Your Page is Fully-Functional

Ensure that your contact page is fully functional by testing. Check all the phone and email links, forms and integrations, if any. Besides, you can add a virtual tour of your hotel so that your customers can get an idea about your hotel before booking.

To sum up, contact us page is one of the best ways to start a conversation with prospective and existing customers. Hence, when you design your website, your priority should be contact page. Besides making it simple and concise, you should include call to action. What’s more, you should make it unique. To get professional assistance, just contact Websrefresh designers today!